Privacy Policy
1. Introduction
Quartz Solution (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through quartzsolutionstone.com (the “Site”), how we use it, and the choices you have.
By using the Site or submitting a request through it, you agree to the practices described here.
2. Who We Are
Quartz Solution is a countertop fabrication and installation company serving North Carolina.
Address: 3123-B Cedar Park Rd, Greensboro, NC 27405, United States
Phone: (743) 281-9776
Email: info@quartzsolutionstone.com
3. Information We Collect
Information you provide to us. When you request an estimate or contact us through a form on the Site, we collect the information you enter, which may include your first and last name, email address, phone number, street address, city, state, ZIP code, the service you are interested in, and any details you include in your message.
You are not required to use our forms. You may also contact us by phone or email.
Information collected automatically. When you visit the Site, our servers and the services we use may automatically record technical information such as your IP address, browser type and version, device type, operating system, referring website, the pages you view, and the dates and times of your visits.
We do not collect Social Security numbers, financial account numbers, or payment card details through this Site. If you make a payment for a project, that transaction is handled outside of this website.
4. How We Use Your Information
We use the information we collect to:
- Respond to your questions and prepare estimates for your project
- Contact you about your request by phone, text message, or email
- Schedule measurements, templating, and installation
- Operate, maintain, and improve the Site and our services
- Understand how visitors find and use the Site
- Comply with legal obligations
We do not sell your personal information.
5. Cookies and Similar Technologies
Cookies are small files stored on your device. We use the following categories:
Essential cookies. Required for the Site to function and to remember your cookie preferences. These cannot be disabled.
Performance cookies. Our caching software may set cookies to serve pages faster.
Analytics cookies. We use Google Analytics to understand how visitors use the Site — which pages are viewed, how long visits last, and how people arrive. This information is aggregated and helps us improve our content and services.
Advertising cookies. We use the Meta Pixel (Facebook and Instagram) to measure the effectiveness of our advertising and to show relevant ads to people who have visited our Site.
Your choices. When you first visit the Site, our cookie banner lets you accept or decline non-essential cookies. You can change your preference at any time through the banner, and you can block or delete cookies in your browser settings. Blocking essential cookies may cause parts of the Site to stop working.
You can also opt out of Google Analytics using Google’s browser add-on, and manage ad preferences in your Facebook and Instagram account settings.
6. How We Share Information
We share personal information only as described below. We do not sell it.
Service providers. We use third-party companies to operate our business, including our website host, email provider, form software, analytics provider (Google), and advertising platform (Meta). These providers may process your information on our behalf and are expected to protect it.
Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
Business transfers. If our business is sold or merged, customer information may be transferred as part of that transaction.
7. Phone Calls, Text Messages, and Email
If you provide your phone number when requesting an estimate, you agree that we may contact you by phone or text message about your request. Message and data rates may apply. You may ask us to stop contacting you at any time by replying STOP to a text, telling us during a call, or emailing us.
If you receive marketing emails from us, each message will include an unsubscribe link.
8. Data Retention
We keep the information you submit for as long as needed to respond to your request, complete your project, and satisfy our legal, accounting, and warranty obligations. When information is no longer needed, we delete it or remove identifying details.
9. Your Privacy Rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Opt out of marketing communications
To make a request, email info@quartzsolutionstone.com with the details. We may need to verify your identity before responding.
California residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. However, our use of advertising cookies may be considered “sharing” under California law — you can opt out through our cookie banner or your browser settings. We will not discriminate against you for exercising these rights.
10. Data Security
We use reasonable technical and organizational measures to protect the information we collect, including an encrypted (HTTPS) connection on this Site. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
11. Children’s Privacy
The Site is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
12. Links to Other Websites
Our Site may link to third-party websites, such as material manufacturers. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be noted on this page.
14. Contact Us
Questions about this Privacy Policy or how we handle your information?
Quartz Solution
3123-B Cedar Park Rd, Greensboro, NC 27405
Phone: (743) 281-9776
Email: info@quartzsolutionstone.com